Hosts and hostesses flash bright, welcoming smiles while serving food and beverages and checking in hotel guests.īehind all that glitz, glamor and hospitality is a series of unglamorous but sophisticated technology systems that monitor the electronic table games, manage hotel room reservations, process food orders, protect personnel files, operate security systems and ensure the casino has adequate electricity.Īnd behind all those systems is Milwaukee Area Technical College graduate Adam Gruszcynski. Smartly-dressed dealers attentively await customers at their green felt blackjack tables, roulette wheels and craps pits. A climate-controlled breeze cools the room. Colored lights illuminate the tall walls. Slot machines blink, twinkle, buzz and whirl, chirping out beeps and bits of music. on a Monday, the senses get bombarded at Milwaukee’s Potawatomi Casino Hotel. Adam Gruszcynski MATC IT Graduate, Director of IT, Potawatomi Casino MilwaukeeĮven at 8 a.m. They make a better pipeline to what is needed most and are attuned to what businesses want and can adapt quicker. I believe technical colleges are more in tune with the community. Adam Gruszcynski, IT director at Potawatomi Casino Hotel, at his office.
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